Return & Exchange Policy

At GetSetDrip, we carefully inspect and pack our products before dispatch to ensure they reach you in proper condition.

No Refund Policy

We do not offer refunds for any orders. All purchases made through our website are considered final.

Exchange Policy

We only accept exchange requests in the following cases:

• The product received is damaged or defective.

• You have received a wrong item that does not match your order.

Exchange requests must be raised within 48 hours of delivery.

Conditions for Exchange

To be eligible for an exchange:

• The product must be unused and in its original condition.

• The original packaging, tags, and accessories must be retained, where applicable.

• You must provide clear photos or videos showing the damage, defect, or wrong product.

• Requests made after 48 hours of delivery may not be accepted.

• The exchange will be processed only after our team verifies the issue.

Non-Exchangeable Situations

We do not accept exchanges for:

• Change of mind

• Personal preference

• Product no longer wanted

• Incorrect size or selection made by the customer

• Damage caused by misuse, improper handling, or normal wear and tear

Customer Agreement

By placing an order on the GetSetDrip website, you acknowledge that you have read, understood, and agreed to this Return & Exchange Policy. By completing your purchase, you accept that GetSetDrip does not provide refunds and that exchanges are available only for products that are received damaged, defective, or incorrect, subject to verification.

How to Request an Exchange

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos/videos of the product.

Once our team verifies the issue, we will guide you through the exchange process.

For any questions regarding our Return & Exchange Policy, please contact our customer support team.